Q
Do I need to use a certain tenant referencing company?
A
No, you may choose which company to use however they must be a licensed credit referencing agency for the credit checks and must complete all of the checks detailed in the policy document. If you use TenantVERIFY® Comprehensive Checks - fully approved for these purposes - you can process your application at the discount price of £116.56
Q
Do I need to obtain credit checks for all tenants?
A
Yes, you must obtain a credit check & relevant references (TenantVERIFY Comprehensive Check) for each and every tenant named in the Tenancy Agreement(s), including marital spouses. Any dispute with an occupant in the property that is not a named tenant and has not passed a tenant reference will not be covered under the insurance.
Q
The Tenancy Agreement is renewed on a month by month rolling basis after the initial 6 months. How does this affect claims for unpaid rent if the tenant defaults after the initial 6 month period?
A
Rent arrears will be paid up to the expiry of the eviction notice (arranged by the LandlordCare claims team), up to the end of the policy or when vacant possession has been obtained, whichever event occurs first.
Q
Should I take out this policy at the commencement / renewal of the Tenancy Agreement?
A
Ideally Yes. If the Tenancy Agreement commenced or was renewed prior to the start of the policy you cannot make a claim within the first 3 months of the policy.
Q
What types of tenant are acceptable for the Legal Cover or Rent Guarantee cover sections?
A
Working Persons as long as the Tenancy Agreement is directly between landlord & tenant and the tenant has passed a tenant reference. Students and persons claiming DSS benefits are only acceptable if they have passed a tenant reference and are guaranteed (by way of a guarantor agreement correctly assigned to the Tenancy Agreement) by a person/organisation that has also passed a tenant reference.
Q
I have collected a deposit of 6 weeks rent and my tenant has defaulted, does my excess increase from 30 days to 6 weeks?
A
Yes, however should you find damages to your property once vacant possession has been obtained, we will reduce the excess to 30 days and pay you rent arrears for the period from the 31st day to the end of the 6th week.
Q
My tenant has a CCJ, does this make a difference?
A
Tenants with CCJ’s are unacceptable for the legal cover and rent guarantee cover.
I confirm that I have read and understood the Summary of Cover & Terms of Business.
The Key Facts
The Policy
The Borkers/Underwriters' Terms of Business
The APPLY NOW link will take you directly to a secure application form where upon completion you will be required to make your payment of £116.56* Please be sure you have a successful TenantVERIFY® Comprehensive reference on your tenant/s before you apply.
All information on this page has been provided by our partners JBI International Insurance Brokers Ltd (JBI). JBI are Authorised and Regulated by the Financial Services Authority under registration number 308981 JBI International Insurance Brokers Ltd. Registered in England - Reg. No. 1936834. Registered Office: Andromeda House, Aldermaston, Reading, Berkshire RG7 8AP United Kingdom.
* £116.56 is the price with a TenantVERIFY® Comprehensive Check. The full price is £131.00
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