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The Information Pack

Tenant's Information Pack:

When you let a residential property there's a certain amount of information that you need to supply to your tenant.

It's a good idea to supply an Information Pack or Information File, ideally a sturdy ring binder which keeps all the information together when it's needed.

Always supply photo-copies of the main documents such as operating instructions as you may not get the pack returned at the end of the tenancy and you'll need these again.

Keep the originals safe because as applicances and equipment age it may not be possible to obtain replacements from the manufacturers.

Some information you supply to the tenant is a legal requirement like appliance operating and safety instructions, whilst other information is supplied as a courtesy.

Suggested Content for Your Tenant's Information Pack

  1. Welcome letter
  2. Information about the locality, shops, laundry, post office, pubs and restaurants, cinemas etc
  3. Travel Information - buses, trains etc
  4. Emergency contact details
  5. Locations of Stop Taps, Insolator Switches, Fuses etc
  6. Operating and Safety Instuctions for all applicances
  7. Refuse collections and recycling instructions
  8. Instructions about forwarding mail.
  9. Smoke / fire alarm and security alarm instructions including warnings about checking batteries regularly.